The CLAIMS HUB is considered a strategic resources allowing TES to achieve competitive advantage through the integration of third party systems and the fast delivery of information. It is a bespoke development, designed to support a specialist service. As an evolving resource the CLAIMS HUB currently embraces:
- Skins – friendly customer branded front end for all clients
- Two way communication through integrated notice broad and online chat
- Real time update of claims progress
- Full image archive of damage accident and research material (for total loss settlement)
- Full document archive for: instructions, estimates, salvage and engineering reports
- Automatic salvage update function – direct update to COPART and NSG
- ‘Foot prints’ full audit of all TES and client staff viewing claims
- B2B links for automatic instruction upload
- Links for auto update to AUDATEX, Inter-est
- Links to MIAFTR
- Links to CARWEB – DVLA vehicle data
- Automatic alerts for MIAFTR financing flags
