Under the TLSS brand we have delivered and settled approximately 20,000 claims in 2015 on behalf of a range of major insurance companies under fully delegated authority. Our service scope includes:

  • Dedicated team of trained total loss engineers
  • Support team of engineers preparing material to to expedite settlement
  • Research based on glass guide vehicle code to match vehicle types
  • Pre accident damage adjustment and negotiation
  • Bridge the gap negotiations with salvage partners
  • Automatic adjustments of complex salvage rates
  • Full disclosure to customers on research and adjustments
  • Implementation of internal BAND MANAGEMENT controls
  • Full on-line MI suite for claims managers
  • Full internal MI controls for management of engineering performance

Personnel responsible for teams:

Total Loss Engineering team
Brian Morton: Senior Engineering
Engineering Support team:
Daniel Schweizer: Engineering Support lead