Management Team

David Patten

David Patten

Managing Director

David has over twenty years experience within the motor engineering arena working on behalf of one of the UK’s premier insurers. Previously he has been responsible for trialling many of the now standard engineering IT innovations and developing standards for repairer networks. David formed TLSS in 2003 and has built an engineering team with skills in vehicle estimating, valuation and settlement covering every type of possible total loss.

Tony Lancaster

Tony Lancaster

Chairman

Bringing over forty years of experience within the insurance industry Tony will lead TLSS ongoing development as a leading outsourced company in the total loss services market. Previously as Chairman and Chief Executive at Groupama Insurances, Tony played a vital role in formulating and implementing the integration of the GAN and Lombard businesses. During his tenure Tony made a significant contributions to the shaping of the insurance industry as a board member of the Association of British Insurers (ABI), President of the Insurance Institute of London (IIL) and council member of the International Underwriting Association (IUA).

Robert Patten

Robert Patten

Director of Operations

Robert has a business and information technology background and has worked in many industries managing innovation and change. Responsible for strategy and systems development Robert‘s key focus is the proactive identification and implementation of new systems and offerings to achieve ’lean’ processes both internal to Total Loss Settlement Services and across the total loss supply chain.

David Brownsword

David Brownsword

Director

A renowned workaholic, David has a reputation for innovation in the insurance industry. As founder of Brownswords, David was the first person to introduce real time voice stress analysis to fraud processes in the industry and has continued in the theme pioneering many innovative insurance services throughout the industry.